Privacy Policy

Last Updated: 01/01/2024

This Privacy Policy outlines how Casa Decor USA INC ("we," "us," or "our") collects, uses, and discloses personal information from visitors and customers of our Shopify-powered website at casadecorus.com (the "Site"). By using our Services, you agree to the terms outlined in this Privacy Policy. Please review this policy carefully, and if you do not agree with it, refrain from using our Services.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and comply with applicable laws.

How We Collect and Use Your Personal Information

To provide our Services, we collect and have collected personal information about you from various sources, as outlined below. The types of personal information we collect and use depend on your interaction with our Site and Services.

In addition to specific uses detailed below, we may use collected information for communication, service provision, legal compliance, and protection of the Services, our rights, and the rights of users or others.

What Personal Information We Collect

1. Information We Collect Directly From You:

  • Basic contact details: Your name, address, phone number, and email.
  • Order information: Your billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information: Your username, password, and security questions.
  • Shopping information: Items you view, add to your cart, or wishlist.
  • Customer support information: Information provided in communications with us.

2. Information We Collect Through Cookies:

We collect Usage Data through Cookies, including device information, browser information, network connection details, and IP address. For specific information about Cookies related to Shopify, refer to Shopify's Cookie Policy.

3. Information We Obtain From Third Parties:

Information may be obtained from:

  • Companies supporting our Site and Services, such as Shopify.
  • Payment processors collecting payment information for order fulfillment.
  • Third parties using online tracking technologies during your interactions with our Site.

How We Use Your Personal Information

 Providing Products and Services: Processing payments, fulfilling orders, sending notifications, managing accounts, arranging shipping, facilitating returns and exchanges.

  • Marketing and Advertising: Sending marketing communications, tailoring Services and advertising on our Site and other websites.
  • Security and Fraud Prevention: Detecting and investigating fraudulent, illegal, or malicious activity.
  • Communicating with You: Providing customer support and improving our Services.

 Cookies

 We use Cookies to improve our Site, Services, and user experience. Most browsers accept Cookies by default, but you can adjust settings to remove or reject Cookies. Note that blocking Cookies may impact site functionality.

 How We Disclose Personal Information

 In specific circumstances, we may disclose personal information to third parties for legitimate purposes, including:

  • Vendors and third parties providing services on our behalf.
  • Business and marketing partners, such as Shopify.
  • Affiliates within our corporate group.
  • In connection with business transactions, legal obligations, and to protect or defend our Services and rights.

 Categories of Personal Information Disclosed in the Past 12 Months:

 

  • Identifiers (basic contact details, order and account information)
  • Commercial information (order information, shopping information, customer support information)
  • Internet or similar network activity (Usage Data)

User Generated Content

User-generated content posted on the Services is public and accessible. We do not control access, and information made public may be viewed and used by others.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy or security policies. Review their terms and conditions before interacting with these sites.

Children's Data

Our Services are not intended for children, and we do not knowingly

collect personal information from them.

Security and Retention

While we implement security measures, no system is completely secure. Information sent to us may not be secure during transit. Retention of personal information depends on various factors and legal obligations.

Your Rights and Choices

Depending on your location, you may have rights such as:

  • Right to access/know
  • Right to delete
  • Right to correct
  • Right of portability
  • Right to opt-out of sale or sharing
  • Right to limit/opt-out of use and disclosure of sensitive personal information
  • Restriction of processing
  • Withdrawal of consent
  • Appeal
  • Managing communication preferences

We use Shopify's ad services such as Shopify Audiences to personalize advertising. To restrict Shopify merchants using your information for such services, visit Shopify's Privacy and Compliance App.

Complaints

If you have complaints about how we process your personal information, contact us. If unsatisfied, you may appeal or lodge a complaint with your local data protection authority.

International Users

Personal information may be transferred, stored, and processed outside your country, including the United States. Transfers comply with applicable laws.

Contact

For questions or to exercise your rights, contact us at Support@casadecorus.com , (855) 511-1282 email/phone] or 1720 Harrison st Ste 6b Hollywood FL 33020.